Post Office customers forced to queue for too long then offered services they don't want

Campaign group Consumer Focus has criticised the use of 'active up-selling' at Post Offices after a mystery shopping exercise found one in three users has to queue for at least five minutes. Read More Home | Mail Online http://www.dailymail.co.uk/home/index.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490

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